HELPING MISSION-DRIVEN TEAMS REPLACE FRICTION WITH FOCUS

Clarity and Structure for Organizations Ready to Work Smarter

Vuma works with capable, committed organizations where effort is high but activity does not translate into results. Marketing feels scattered. Operations lack structure. Teams are busy and dedicated, yet progress does not always match the time and energy invested. We partner with leaders to restore clarity, strengthen how teams function, and create momentum that holds as priorities evolve. What we deliver is practical, ready to use, and built to guide decisions while work keeps moving forward.

WHO WE ARE

A Strategic Partner for Organizations Under Pressure

Vuma is a strategic advisory firm that works alongside organizational leaders navigating complexity, competing priorities, and limited capacity. We bring senior-level perspective to situations where decisions carry real consequences and there is little margin for error. Our role is not to replace internal teams or impose external frameworks. We help leaders see what is actually happening, make informed decisions, and put structure in place that supports the organization as it operates today

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THE WORK WE DO

Services that Address Real Needs

Vuma is built to support organizations that know something is not quite right, even if they cannot fully articulate the problem yet. We support teams through focused engagements that address structural, operational, and strategic challenges. Services are modular and flexible, allowing leaders to get the right level of support without committing to more than they need.

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Operations & Organizational Effectiveness

We help organizations strengthen how work gets done day to day. This includes improving roles, workflows, systems, and internal structures that affect efficiency, accountability, and decision-making. The focus is on creating a stable foundation that supports staff and leadership as the organization evolves.
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Marketing & Communications Leadership

We provide senior-level marketing and communications leadership for organizations that need greater focus and coordination across their outreach efforts. Support centers on clarifying priorities, strengthening messaging, and connecting day-to-day activity to organizational goals.
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Strategic Clarity & Assessment Services

Our premier service is a diagnostic engagement designed for organizations where complexity has outpaced clarity. The goal is to help leaders understand what is actually happening beneath the surface. Through structured assessment and facilitated discussion, we identify and rank priorities, surface tradeoffs, and clarify where time, energy, and resources are best directed.

OUR ORIGIN STORY

Vuma grew out of a long friendship and a shared belief in how organizations should work.

Our founders have known each other for decades, built careers on very different tracks, and never formally worked together. But over the years, our conversations kept circling the same themes. Marketing leaders were expected to drive results without the systems, processes, or internal clarity needed to support the work. Operations leaders were tasked with building structure for teams that were already stretched thin and reacting to constant change. Again and again, we saw how often those gaps showed up in the associations and mission-driven organizations we worked with. Effective marketing depends on strong operations, and operational excellence falls apart without clear priorities and communication. As requests from marketing clients increasingly expanded into questions about structure, roles, workflows, and decision-making, it became clear that solving only half the problem was not enough. Vuma was created to bring those disciplines together in a practical way that reflects how organizations actually work.

WHO WE WORK WITH

Where We Make the Greatest Impact

Structure Without Rigidity

Organizations do not struggle because they lack effort. They struggle when structure no longer fits how the organization operates. As complexity grows, decisions slow down, priorities compete, and teams lose momentum. We focus on introducing practical structure that supports how teams actually work, without locking them into rigid processes that do not adapt as conditions change.

What Clients Can Expect

Clients who work well with Vuma value clarity, honesty, and follow-through. They are willing to look critically at how things operate day to day and make informed decisions about what needs to change. In return, they can expect straightforward communication, recommendations grounded in reality, and work that respects time, capacity, and organizational context.

What Working Together Looks Like

Some engagements are short and diagnostic. Others evolve into ongoing leadership or implementation work. The scope depends on the organization’s needs and readiness, not a predefined package. In every case, our work helps leaders make clearer decisions, empowers teams to operate with greater confidence, and enables organizations to maintain momentum as priorities shift. 

Strategic Services for Complex Organizational Challenges

Vuma offers a range of strategic and operational services designed to support organizations at different stages of growth, change, and capacity. Organizations that get the most out of this work are looking for clarity, structure, and forward momentum, without adding another overbuilt process or a one-size-fits-all solution that does not fit how they actually operate. We help bring order to complexity without creating unnecessary friction.

OUR LEADERSHIP

Meet the team behind Vuma and the complementary expertise that shapes our work.

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Kristine Dugan

MPPM, PHR, Lean Six Sigma Black Belt

Kristine Dugan is an operations, HR, and risk management leader with nearly 30 years of experience transforming organizations across the nonprofit, public, and private sectors. She specializes in stepping into complex environments where systems no longer support performance and leading the structural change required to restore effectiveness. She has served as Chief Operating Officer and Director of Operations and has held senior leadership roles in corporate settings, including at a Fortune 100 company. Her work focuses on diagnosing root causes, redesigning processes, clarifying accountability, and implementing operational frameworks that fundamentally change how organizations function. Connect with Kristine on LinkedIn:

Paula Yoho

MS, PCM®, CDMP®

Paula Yoho is a strategic marketing and communications leader with deep experience supporting trade and professional associations and mission-driven organizations. Her work centers on helping teams regain focus when marketing feels busy, scattered, or disconnected from organizational priorities. She partners with executive leadership and marketing, communications teams to clarify direction, align messaging, and bring structure to how marketing work gets planned and executed. Clients turn to her for senior-level marketing guidance when internal capacity is limited or daily tasks take time and attention away from big picture goals. Her approach blends strategic thinking with hands-on implementation, so effort translates into measurable progress. Connect with Paula on LinkedIn:

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READY TO TAKE THE NEXT STEP?

Let’s see if our approach fits your organization.

When clarity matters, the right partnership makes a difference. Tell us a little about what you are working through, and our team will follow up to continue the discussion and talk through next steps.

No pitches, no pressure. This is simply a way to start a conversation and explore whether our approach aligns with what you need.​

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